GripON Bharat Privacy Policy

1. Information We Collect

We may collect personal information such as your name, contact details, billing information, and location data. Specifically:

• Real-time location: For live tracking (employees only).
• Delivery addresses: To process orders and deliveries.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill orders
• Provide live tracking and delivery updates
• Facilitate communication between dealers, employees, and drivers
• Generate and share invoices
• Enable reordering and saving previous orders
• Estimate delivery times
• Improve app functionality and user experience
• Provide customer support
• Comply with legal obligations

3. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes described, unless a longer retention period is required or permitted by law.

4. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access or correct your personal data
• Request deletion of your data

5. Children’s Privacy

Our App is not intended for children under 18 years of age. We do not knowingly collect data from anyone under 18. If we learn that we have collected data from a child under 18, we will delete it promptly.

6. Third-Party Services

Our App may integrate third-party services, such as Google Maps for location and routing. These services operate under their own privacy policies, which we encourage you to review.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the App with an updated “Last Updated” date. Continued use of the App constitutes your acceptance of the revised policy.